What We Are Reading
August 2021

Three Traits Of Outstanding Customer Service Leaders


The best leaders know how to make their teams feel valued. They coach middle-managers, prioritize their employees, and ensure that the team's hard work is praised. Their team members' increased confidence leads to company loyalty and better performance.

Link: https://www.forbes.com/sites/forbescommunicationscouncil/2021/07/16/three-traits-of-outstanding-customer-service-leaders/?sh=6887229c36d2

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