What We Are Reading
September 2021

Have Your Employees Give You an NPS Score. It Changes Everything

Leader getting rated by his employee
Getty Images

Measuring employee engagement is crucial for effective leadership. When combined with more in-depth follow-up steps, the Net Promoter Score can be a simple, revealing tool for assessing worker satisfaction.

Link: https://www.inc.com/phillip-kane/have-your-employees-give-you-an-nps-score-it-changes-everything.html

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