Extensive experience in consultative account management in the human resources, publishing and recruitment industries, has joined WJM Associates as Account Director. Most recently, Francie served as Director of Business Development for CDI Education, the largest provider of private education services in Canada. Prior to CDI, Francie spent 11 years at DBM, an international career continuation and organizational development consulting firm, mostly as a Relationship Manager in the Tri-state area. In this role, Francie consulted with corporate clients on all aspects of managing and retaining human capital. Before DBM, she enjoyed great success in sales management for a Dun & Bradstreet publication. "As a champion of great customer service, Francie's experience and passion will significantly bolster WJM's account management capacities in Connecticut and beyond," says Chairman and CEO Bill Morin.